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General terms and conditions<\/h1>\n\n\n\n

Please read so that you fully understand the following provisions, which are intended to define the general terms and conditions of sale on the website: soniaisabelle.ca<\/a>hereafter Sonia Isabelle, visual artist.<\/p>\n\n\n\n

Use of the website <\/a>soniaisabelle.ca<\/a> is governed by these terms and conditions and your use of this website constitutes your agreement to abide by these terms and conditions which apply to all sales made through this website.<\/p>\n\n\n\n

Definitions<\/h4>\n\n\n\n

Vendor (artist)<\/strong> : Sonia Isabelle<\/em><\/p>\n\n\n\n

Buyer :<\/strong> any natural person wishing to purchase a work offered for sale by Sonia Isabelle<\/em> on the website soniaisabelle.ca<\/a>. The sale of works or products derived from works is open to persons with the legal capacity to contract under the applicable law.<\/p>\n\n\n\n

Works and products derived from works :<\/strong> any work of art or derivative work presented on the site soniaisabelle.ca<\/a><\/p>\n\n\n\n

Prices<\/h4>\n\n\n\n

The prices displayed on the soniaisabelle.ca<\/a> are in Canadian dollars (CAD). All prices include taxes. Customs fees are the responsibility of the buyer.<\/p>\n\n\n\n

Payment<\/h4>\n\n\n\n

The buyer can pay using PayPal or a credit card.<\/p>\n\n\n\n

The price is payable in full in a single instalment at the time of ordering. All orders are payable in Canadian dollars. Sonia Isabelle<\/em> reserves the right to modify its prices at any time and without notice.<\/p>\n\n\n\n

Bank details (credit card) are encrypted during the transaction (SSL technology).<\/p>\n\n\n\n

Mistakes<\/h4>\n\n\n\n

In the event that a product is presented with errors (e.g. price or description), we reserve the right to cancel any orders that may have been placed. If your credit card has already been charged, we will credit your card for the full amount paid.<\/p>\n\n\n\n

Delivery<\/h4>\n\n\n\n

Shipped artworks are not framed, unless otherwise specified. Artworks or related products will be packaged in such a way as to protect them during transport.<\/p>\n\n\n\n

Delivery will be made to the address indicated on the order form.<\/p>\n\n\n\n

Order processing time varies from 3 to 5 working days.<\/p>\n\n\n\n

Shipping to Canada is included in the price. For other destinations, the cost of shipping will be added to the price of the work indicated on the product sheet.<\/p>\n\n\n\n

It is possible to pick up a work at the artist's studio in Les C\u00e8dres, Qu\u00e9bec.<\/p>\n\n\n\n

The buyer will be able to track his parcel using a tracking number that the seller will send him by e-mail.<\/p>\n\n\n\n

Compliance with delivery deadlines and the preservation of the artwork during delivery are the responsibility of the carrier. Consequently, no claim for compensation of any kind whatsoever may be made by the purchaser. Sonia Isabelle<\/em> in the event of delayed delivery or non-delivery.<\/p>\n\n\n\n

Returns and refunds<\/h4>\n\n\n\n

If the artwork is damaged in transit, it can be returned to the seller. The buyer must contact the seller within 3 days of receipt. The return must be made no later than 7 days after receipt. The buyer will be reimbursed for the cost of the work and the initial delivery charges once the work has been received. Return shipping costs are the exclusive responsibility of the buyer.<\/p>\n\n\n\n

The work or derivative of a work must be returned in its original packaging and, in the case of original works, with the accompanying certificate of authenticity.<\/p>\n\n\n\n

Certain types of merchandise cannot be returned. Items marked FINAL SALE cannot be returned.<\/p>\n\n\n\n

Other non-returnable items :<\/p>\n\n\n\n

Downloadable items<\/p>\n\n\n\n